Effective Date: 03/05/26
Nuvia Health PLLC respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect information submitted through this website and our messaging campaigns in compliance with A2P 10DLC requirements and applicable regulations.
We may collect personal and technical information you voluntarily submit through this website, including:
Opt-in Data: When you provide consent via our intake form or website signup, we collect your name, phone number and/or email address, and the method of opt-in (e.g., web form, SMS keyword).
Message Interactions: Details of your interactions with our messages, such as confirmations, HELP requests, and STOP requests.
Device and Usage Data: Non-personally identifiable information such as device type, message delivery status, and message interaction frequency.
Information is used to respond to inquiries, deliver messages you have opted in to receive (including appointment reminders, surveys, and informational updates), respond to HELP requests and provide support, ensure compliance with STOP requests, improve website functionality, and comply with legal obligations.
Your information is never shared with third parties for marketing purposes.
This website is not intended for transmission of protected health information (PHI). Patient medical information is governed by our Notice of Privacy Practices provided separately.
We may use cookies or analytics tools to monitor website usage. These do not collect medical information.
We do not sell personal information. Information may be shared only with service providers or as required by law. Opt-in data is never shared with third parties for marketing purposes.
We implement robust security measures to protect your data from unauthorized access or disclosure. Information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We use reasonable safeguards but cannot guarantee absolute security.
This website is not intended for children under 13. For messaging campaigns, you must be at least 18 years old (or the age of majority in your jurisdiction) to subscribe. By opting in, you confirm that you meet this age requirement.
If you sign up to receive email updates from Nuvia Health, you may receive clinic news, appointment availability announcements, health tips, and other administrative communications. You can unsubscribe at any time by clicking the "unsubscribe" link included in every email.
We do not share, sell, rent, or trade your email address with third parties for marketing purposes.
If you consent to receive text messages from Nuvia Health, you may receive appointment reminders, scheduling updates, clinic notifications, surveys, and administrative communications related to your care.
Subscriber Consent: By opting in via our intake form or website, you agree to receive recurring messages related to the services provided, acknowledge that message and data rates may apply, and confirm that you are at least 18 years old (or the age of majority in your jurisdiction). The opt-in process includes a clear description of the type of messages you will receive, disclosure that message frequency may vary, references to this Privacy Policy and our Terms & Conditions, and confirmation of age eligibility where applicable.
Message Frequency: Message frequency may vary depending on the service or program you have opted into. Appointment reminders are typically 1–3 messages per appointment. Informational updates may be up to 5 messages per month. Specific frequency details will be disclosed at the time of opt-in.
Opt-Out: You can opt out at any time by replying STOP to any message. Upon opting out, you will receive a confirmation and no further messages will be sent unless you re-opt-in.
Help: For assistance, reply HELP to any message or contact us at (903) 310-3231.
Embedded Links: Messages may contain embedded links or phone numbers to direct you to secure resources such as appointment confirmation pages or support contact information. All embedded links comply with security standards to protect your data.
We do not share, sell, rent, or trade your mobile phone number or SMS consent information with third parties for marketing purposes.
Nuvia Health PLLC adheres to A2P 10DLC requirements including: clear disclosure of opt-in details during the intake process (brand name, message frequency, opt-out/HELP information), STOP instructions and confirmation messages upon opting out, HELP information available by texting HELP or contacting our office, privacy assurance that opt-in data is never shared with third parties for marketing purposes, and ensuring all messages identify the brand and include opt-out instructions.
"Thank you for opting in to receive messages from Nuvia Health PLLC. Message frequency may vary. Msg & data rates may apply. Reply HELP for support. Reply STOP to cancel. By opting in, you confirm you are at least 18 years old."
"Thank you for reaching out to Nuvia Health PLLC. For assistance, please call us at (903) 310-3231. Reply STOP to cancel messages."
"You have successfully opted out of messages from Nuvia Health PLLC. You will receive no further messages."
We use Mailchimp (The Rocket Science Group LLC), a third-party email and marketing platform, to manage our mailing list and deliver email communications. When you provide your information through our signup form, your name, email address, and phone number may be stored and processed by Mailchimp on our behalf. Mailchimp's privacy practices are governed by their own privacy policy, available at intuit.com/privacy/statement.
We use Curagram, a third-party messaging platform, to facilitate two-way text messaging, appointment reminders, and patient communications. Your name, phone number, and message interactions may be processed by Curagram on our behalf.
Nuvia Health
243 FM 1903 Ste 800
Greenville, TX 75402
Phone: (903) 310-3231